4.6
(64 reviews)
| Sales hours: | 9:00am to 7:00pm |
| Service hours: | 7:00am to 6:00pm |
View all hours
| Sales | Service | |
|---|---|---|
| Monday | 9:00am–7:00pm | 7:00am–6:00pm |
| Tuesday | 9:00am–7:00pm | 7:00am–6:00pm |
| Wednesday | 9:00am–7:00pm | 7:00am–6:00pm |
| Thursday | 9:00am–7:00pm | 7:00am–6:00pm |
| Friday | 9:00am–7:00pm | 7:00am–6:00pm |
| Saturday | 9:00am–5:00pm | 8:00am–3:00pm |
| Sunday | Closed | Closed |
Contact seller
New (866) 459-9710 (866) 459-9710
Used (815) 563-3291 (815) 563-3291
Service (815) 401-0919 (815) 401-0919
Inventory
New
2024 Ford Escape Base$47,630 MSRP $49,610
$1,980 price drop
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New
2024 Ford Escape Active$34,315 MSRP $34,315
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New
2024 Ford Escape Active$31,985 MSRP $31,985
-
New
2024 Ford Mustang GT$44,998 MSRP $47,505
$2,507 price drop
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New
2024 Ford Escape ST-Line$34,820 MSRP $34,820
About our dealership
This seller has been on Cars.com since December 2023.
Court Street Ford has been in business for over 35 years serving the Bourbonnais Bradley Kankakee and Chicagoland areas. We take great pride in providing each of our customers with the highest level of customer satisfaction and treating everyone like family.
Ford Motor Company annually awards the top dealerships across the nation with their prestigious President's Award. Our dealership has won the President's Award 7 times.
Court Street Ford is your dealer that is All About You! Let us show you the easiest way to purchase a vehicle!
Photos & Videos
Service center
Phone number (815) 401-0919
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Meet our employees
View all 29 employees View less employees
Reviews
4.6
(64 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Court Street Ford
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1.0
I called and scheduled appointment to check driver door
June 18, 2024
By DMITCHPT3 on DealerRater
I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key fob due to losing one; it was submitted to my extended warranty insurance but I did not receive any further information if it was ordered or when to expect it. I do not understand why you would tell me to come in at a particular time and think I could spend my entire day sitting and waiting for you to check it whenever was convenient for you.
1.0
I called and scheduled appointment to check driver door
June 18, 2024
By DMITCHPT3 on DealerRater
I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key fob due to losing one; it was submitted to my extended warranty insurance but I did not receive any further information if it was ordered or when to expect it. I do not understand why you would tell me to come in at a particular time and think I could spend my entire day sitting and waiting for you to check it whenever was convenient for you.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Worked with:
- Jacki McConnell
0 people out of 0 found this review helpful.
5.0
These are the nicest group of people to do business with!
June 17, 2024
By SHIRLCASEY on DealerRater
These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!!
5.0
These are the nicest group of people to do business with!
June 17, 2024
By SHIRLCASEY on DealerRater
These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- John Williams
0 people out of 0 found this review helpful.
5.0
The entire Staff was great.
June 17, 2024
By JJMBFRAZIER on DealerRater
The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time.
5.0
The entire Staff was great.
June 17, 2024
By JJMBFRAZIER on DealerRater
The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Elizabeth James
0 people out of 0 found this review helpful.
5.0
excellent as always, service department is courteous and
June 15, 2024
By JAMESSPOON on DealerRater
excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive
5.0
excellent as always, service department is courteous and
June 15, 2024
By JAMESSPOON on DealerRater
excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Art Meyer
- Ananias "Moe" Muhammad
- Morgan Nephew
0 people out of 0 found this review helpful.
5.0
We had a strange problem with our 2019 Escape.
June 14, 2024
By FRANCEEGEE on DealerRater
We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again.
5.0
We had a strange problem with our 2019 Escape.
June 14, 2024
By FRANCEEGEE on DealerRater
We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Ananias "Moe" Muhammad
0 people out of 0 found this review helpful.
5.0
Everything with getting oil change and maintenance check
June 12, 2024
By RUNBONE on DealerRater
Everything with getting oil change and maintenance check went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys.
5.0
Everything with getting oil change and maintenance check
June 12, 2024
By RUNBONE on DealerRater
Everything with getting oil change and maintenance check went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Elizabeth James
0 people out of 0 found this review helpful.
5.0
It's always a pleasure to do business with Court Street
June 12, 2024
By DZACK50 on DealerRater
It's always a pleasure to do business with Court Street Ford. We have been customers for a long time.
5.0
It's always a pleasure to do business with Court Street
June 12, 2024
By DZACK50 on DealerRater
It's always a pleasure to do business with Court Street Ford. We have been customers for a long time.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Elizabeth James
0 people out of 0 found this review helpful.
5.0
My truck was taken in at the appointed time, service
June 10, 2024
By jharms3143 on DealerRater
My truck was taken in at the appointed time, service representative was very cordial and professional, he knew exactly what I needed and it was all finished in a timely manner.
5.0
My truck was taken in at the appointed time, service
June 10, 2024
By jharms3143 on DealerRater
My truck was taken in at the appointed time, service representative was very cordial and professional, he knew exactly what I needed and it was all finished in a timely manner.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Ananias "Moe" Muhammad
0 people out of 0 found this review helpful.
1.0
Took my 2014 Edge in for the works service.
June 7, 2024
By rogweh on DealerRater
Took my 2014 Edge in for the works service. When it was done the clerk said everything looked good except for the air filter. She didn't say why. I seemed to recall I replaced the filter not to long ago. When I got home I raised the hood and looked at the air filter housing. It had not been touched, still covered with dust, no fingerprints. I removed the cover to check the condition of the filter. It looked like new and realized I replaced it approximately 5 weeks earlier. It makes me wonder if when the mechanics do an oil change if they really replace the filter or just skip it.
1.0
Took my 2014 Edge in for the works service.
June 7, 2024
By rogweh on DealerRater
Took my 2014 Edge in for the works service. When it was done the clerk said everything looked good except for the air filter. She didn't say why. I seemed to recall I replaced the filter not to long ago. When I got home I raised the hood and looked at the air filter housing. It had not been touched, still covered with dust, no fingerprints. I removed the cover to check the condition of the filter. It looked like new and realized I replaced it approximately 5 weeks earlier. It makes me wonder if when the mechanics do an oil change if they really replace the filter or just skip it.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Worked with:
- Jacki McConnell
0 people out of 0 found this review helpful.
5.0
Service was quick and addressed all my concerns.
June 7, 2024
By fred4lmt on DealerRater
Service was quick and addressed all my concerns. Also was helpful in offering a quote for new tires since I need them.
5.0
Service was quick and addressed all my concerns.
June 7, 2024
By fred4lmt on DealerRater
Service was quick and addressed all my concerns. Also was helpful in offering a quote for new tires since I need them.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Elizabeth James
0 people out of 0 found this review helpful.
See all 64 reviews
Notable highlights
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